Exchange & Refund Policy

Defective or Damaged Products

• If the product you received is defective, damaged, or not as described, you are entitled to a full refund or exchange within 14 days of purchase.
• The product must be returned in its original packaging along with the receipt or proof of purchase.

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Non-Defective Products (Change of Mind)

• Change of mind is not covered under our refund policy.
• Exchanges may be granted at our discretion, provided the product is unused, in original packaging, and returned within 3 days of purchase.
• Pre orders and sales items are non-exchangeable and non-refundable, unless faulty.

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Conditions for Returns

• Items must be in resalable condition (unopened, unused, with original tags and packaging).
• Proof of purchase (receipt or invoice) is required for all returns or exchanges.

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Refund Method

• Approved refunds will be processed via the original payment method within 14–7 business days.